Over the past few years as HR embarks on the next H(R)evolution, HR has continued to look for ways to expand employee engagement to include the overall employee experience. While like engagement, the definition of employee experience varies based on who you ask and where you work, the overall intent…
Being in HR can sometimes feel like you’re stuck on a never-ending hamster wheel. Is what you’re doing making a difference? Do employees care? Will you ever move past being the department that gets blamed instead of recognized for the shifts you’re making with culture and engagement? Will the bottom…
Perhaps that adds to the overwhelm, but instead, it should open your eyes to the opportunity around you. There isn’t a perfect starting place with HR metrics. There’s isn’t a “best practice” that is the absolute answer. But there are metrics to be found, created and tracked, for every single…
How many employees are actually opening the emails you send? How many are reading them? I’ve asked that question in four rooms filled with HR professionals in the last month, and the results weren’t encouraging. The most common response was (paraphrasing here), “We have no idea because we don’t track…
HR Dashboards have been a key tool for HR professionals across various departments for a few years now. I remember working on my first one in 2008-ish, and it looked like this. Not exactly pretty – but at the time, it did the job. It summarized all of the “important”…
Since we can all agree that the “Key to Great HR” doesn’t reside with certain certifications or standard learning, what is the key to great HR? How can you deliver immediate strategic value – even in an HR department of one? 4 Ways to Add Immediate Strategic HR Value –…
Admittedly, I’ve become a news junkie over the past year or so. And because of that, I constantly have the news on in the background. A strange side effect of watching cable news is all of the commercials you encounter time and time again. Within any given hour, you’re likely…
The last few years or so, HR has been talking about its big “HR Transformation.” Changing how HR does work. Mainly by Centers of Excellence (COEs) that separate different HR functions and specialties into different departments. I remember first hearing about the COE concept, likely on a CEB webinar presentation,…
Have you taken the time to discover what your personal HR brand is, or even more important, what your HR department’s brand is? Thinking about “brand,” or what we want to be known for, isn’t something that naturally pops up as a discussion point. We talk around it during performance…
When I was speaking at the Work Life Congress last October, I kept hearing the same thing over and over from every single HR professional I talked to during our round tables… we want to be better communicators, but we don’t know where to start. It was stated with more…
Why aren’t our employees taking action? Why do we have to send a million emails about our annual performance review process, when it happens every year? Why does HR always have to be the bad guys? Sound familiar? Remember back in the day, or even just five years ago, when…
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