I’m always surprised when I work with recruiters on the candidate side of the fence by the level of non-service they tend to provide. In my experience, the recruiter is the candidate’s main point of contact and reflection on the company – they should be service-oriented, treat the candidates with…
Last week, I shared the beginning of a counter offer story where the Human Resources director began the offer discussion with crappy (and new) feedback. From there, she offered the counter as though it would be something that any sane employee would accept (like they were doing me a favor)….
Having fallen into Human Resources by accident from several other departments, I am often confused by how many of my HR colleagues approach partnering with their leaders. Typically I see HR business partners just show up; provide relevant HR updates, deliverables, deadlines; answer a few questions; and then leave –…
In my HR career, I have encountered many questionable HR “talent.” You know the ones, the HR employees that give us all a bad name? The ones who aren’t passionate about HR, but ended up there? I’m hoping to highlight “terrible HR” here on Tuesdays, as long as I have…
Being someone whose Human Resources career was an accident – in other words, I came from the “other side of the fence,” the business, I have constantly struggled with who HR truly serves. My personal approach has been to provide extraordinary HR service to my clients – I serve the…
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