Have you been hanging out on LinkedIn during the past year at all? If so, you’ve definitely seen the same post and image circulated over a million times – saying that “Employees don’t leave companies, they leave managers.” This all stems from a Gallup poll in 2017 that indicated this...
Read MoreBecause the employee experience is vast and we’re moving beyond three standard areas to review, we need a standard way to capture the employee experience journey – to make it easier for you to influence engagement through quantitative and qualitative measures. The employee experience journey is made up four components:...
Read MoreI know we’re still focused on delivering engaged employees… and slicing and dicing the engagement survey data and over-analyzing the small increases or decreases in numbers and over-indexing on each small change. Because that’s what we know and frankly, that’s what we’ve been tasked with. That approach isn’t effective –...
Read MoreCreating an effective employee engagement plan is one of the most strategic HR activities you will do throughout your career – as it can be critically important for the overall success of your company and for your career. Historically, “creating a plan” consisted of reviewing the overall survey results from...
Read MoreYour employee engagement survey results are worthless… at least compared to the value they used to deliver in the first five years of doing a survey. Here’s the thing: regardless of the type of engagement survey, provider, vendor, or aggregator you use – the hard part resides solely on your...
Read MoreWhen we think about moving the needle on employee engagement, we tend to start at a macro-level – what is the company telling us? What are the bigger themes that we’re seeing? What does our survey say are the most important areas to focus on? But true employee engagement starts...
Read MoreAre you waiting for your annual employee engagement survey to “tackle” your employee engagement problems? Or maybe you’re so over it after hearing about how important it is, without anything actually improving year-over-year? Regardless of which end of the spectrum you fall on, or anywhere in between, employee disengagement doesn’t...
Read MoreEvery year, HR pushes to be more digital – to enhance our employee’s experience with our various programs, products and offerings. What was once done manually (and painfully!), has mostly moved to an online interactive experience. But with an increased focused on delivering better benefits, better HRIS systems, better payroll,...
Read MoreThere is a lot of buzz and movement towards thinking about the employee experience. Most of the HR professionals I chat with – and there are many! – are either confused about where to start with examining/defining/creating the employee experience or think they are already doing a great job because...
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