Over the past few years as HR embarks on the next H(R)evolution, HR has continued to look for ways to expand employee engagement to include the overall employee experience. While like engagement, the definition of employee experience varies based on who you ask and where you work, the overall intent…
Being in HR can sometimes feel like you’re stuck on a never-ending hamster wheel. Is what you’re doing making a difference? Do employees care? Will you ever move past being the department that gets blamed instead of recognized for the shifts you’re making with culture and engagement? Will the bottom…
Perhaps that adds to the overwhelm, but instead, it should open your eyes to the opportunity around you. There isn’t a perfect starting place with HR metrics. There’s isn’t a “best practice” that is the absolute answer. But there are metrics to be found, created and tracked, for every single…
How many employees are actually opening the emails you send? How many are reading them? I’ve asked that question in four rooms filled with HR professionals in the last month, and the results weren’t encouraging. The most common response was (paraphrasing here), “We have no idea because we don’t track…
When I was speaking at the Work Life Congress last October, I kept hearing the same thing over and over from every single HR professional I talked to during our round tables… we want to be better communicators, but we don’t know where to start. It was stated with more…
Did the Atlanta Falcons lose the Super Bowl because their employee engagement scores were lower than the New England Patriots? Maybe… but likely not. Their HR team will likely look at these metrics at some point to see if they could have done anything differently to help a better outcome…
As we continue this series on the Future of HR, let’s review the second critical skill needed by HR professionals, just like you, to be successful going forward. You can review skill #1 (HR Metrics) here. As a reminder: the future of HR needs three critical skills to continue the…
I hope you’re not seeing the word “memo” being thrown around as often I have been lately. I thought for sure that word had been outlawed when email came around, but I digress. A few weeks back, I received an email from a very reputable HR consulting practice telling me…
Your intranet can be a powerful tool to reach your employees – especially if you’ve gotten back to the basics. But your intranet can be so much more than it currently is for you. Just like any other HR-related program, your HR metrics should be used to drive deeper engagement…
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